Responsibilities

• Serve as "Brand Ambassador" and first point of contact for employees, visitors, and clients providing a warm and professional welcome.
• Answer all incoming calls and direct them to the appropriate staff member or department with a high level of accountability and ownership.
• Manage the reception area, ensuring that it is clean, organized, and presentable at all times.
• Maintain a tidy and efficient workspace, ensuring that all equipment and supplies are well stocked and functioning properly.
• Schedule and coordinate meetings and events, including catering, audio-visual support, and room set-up.
• Provide additional support for special events and catering services - assisting with vendors and suppliers to ensure timely delivery of catering and event services.
• Manage conference rooms to ensure that they are properly prepared for use.
• Order, stock, and monitor pantry and office supplies.
• Coordinate with building facilities, maintenance, and security staff to ensure a safe and secure work environment.
• Support all facilities-related requests and issues, including maintenance tickets, office moves, and equipment repairs.
• Ability to navigate complex and unclear situations with ease, using initiative and judgment to make informed decisions.
• Able to manage multiple priorities at once and prioritize tasks effectively, even when information is incomplete or uncertain.
• Assist with administrative tasks and ad hoc projects as needed, including data entry, filing, etc.
• Ensure that the reception desk is manned between the hours of 8AM - 5PM (with flexibility to provide coverage and support outsides of scheduled hours when needed).

Qualifications

• Bachelor's degree preferred, but not required.
• 2 years of experience in a hospitality or facilities role, preferably in a corporate setting.
• Excellent communication skills, both written and verbal, with an ability to interact professionally with all levels of staff and clients.
• Strong organizational skills and attention to detail, with the ability to manage multiple tasks simultaneously.
• Proficiency in Microsoft Office Suite and experience with facilities management software a plus.
• Ability to work independently and maintain a positive attitude in a fast-paced environment.
• Demonstrate a high level of accountability and ownership in all tasks and projects.

Compensation / Benefits :

• 33hr - 34hr Paid OT Discretionary Bonus Great Benefits
3 days ago